SUSPICIOUS OR FRAUDULENT ACTIVITY POLICY
Risk Assessment & Fraud Prevention
Vida Sabia - Protecting Our Community
Aviso importante
This policy describes the procedures and responsibilities for identifying, evaluating, reporting, and responding to suspicious or fraudulent activities, in order to protect Vida Sabia, its members, and stakeholders from financial and reputational harm.
1PROPÓSITO
This policy establishes comprehensive procedures to:
- Identify potential fraudulent or suspicious activities
- Evaluate and assess risks associated with such activities
- Report incidents through proper channels
- Respond effectively to protect Vida Sabia and its community
- Prevent financial and reputational damage
2ALCANCE
Who Does This Policy Apply To?
This policy applies to all individuals and entities associated with Vida Sabia, including:
- All employees and staff members
- Independent Brand Partners (IBPs)
- Customers and clients
- Business partners and affiliates
- Third-party service providers
3DEFINITION OF SUSPICIOUS OR FRAUDULENT ACTIVITY
Fraudulent activity includes, but is not limited to, the following:
Unauthorized Transactions
Unauthorized transactions or improper access to accounts
Identity Theft
Identity theft or impersonation of individuals
Chargeback Fraud
Fraud through chargebacks or payment disputes
Promo Code Abuse
Improper use of promotional codes or discounts
Money Laundering
Money laundering or suspicious financial transactions
Compensation Manipulation
Manipulation of compensation plans or commissions
Multiple Accounts
Creation of multiple accounts to exploit bonuses or incentives
Other Suspicious Activity
Any other behavior deemed suspicious or fraudulent
4MONITORING AND DETECTION
Vida Sabia actively monitors transactions and activities to detect and prevent fraudulent behavior. We work in conjunction with our payment providers to assist in risk assessment, fraud prevention, and secure payment processing.
Fraud Detection Measures
Advanced tools that identify high-risk transactions and suspicious patterns in real-time
Artificial intelligence-powered systems that analyze behavior patterns and flag anomalies
Robust identity verification procedures for new registrations and high-value transactions
Systems and procedures to protect against chargebacks and payment disputes
Regular internal audits and compliance reviews to ensure policy adherence
5REPORTING AND INVESTIGATION
5.1 Reporting Suspicious Activity
⚠️ Report Immediately
Anyone who identifies suspicious activity must report it immediately to:
5.2 Investigation Process
Initial Analysis
Advanced fraud detection systems will analyze the suspicious transaction or activity
Risk Assessment Review
The risk assessment team will review the case and gather necessary evidence
Account Suspension
Affected accounts may be temporarily suspended during the investigation
Additional Verification
Additional verification may be requested, such as official identification or proof of payment
Notificación de la Autoridad
If necessary, the activity will be reported to the appropriate authorities
6CONSEQUENCES OF FRAUDULENT ACTIVITIES
If Fraudulent Activity is Confirmed SERIOUS
The following actions may be applied:
The account will be suspended or permanently cancelled without prior notice
All commissions and bonuses obtained through fraudulent means will be forfeited
Unauthorized transactions will be reversed in collaboration with payment providers
Legal action may be pursued if appropriate, including criminal prosecution
Individuals may be permanently banned from all Vida Sabia services
7PREVENTION AND RISK MITIGATION
To minimize fraud risks, Vida Sabia is committed to:
Partner Collaboration
Working closely with payment provider fraud prevention teams
Education
Educating IBPs and customers about common risks and best practices
Strong Authentication
Requiring robust authentication and identity verification for payments
Regular Updates
Regularly updating detection tools and internal policies
Best Practices for Users
- Never share your account credentials with anyone
- Use strong, unique passwords for your account
- Enable two-factor authentication when available
- Monitor your account regularly for unauthorized activity
- Report suspicious activity immediately
- Keep your contact information up to date
- Be cautious of phishing attempts and suspicious emails
8COMPLIANCE AND REVIEW
Policy Maintenance
This policy will be reviewed periodically to ensure compliance with:
- Payment provider guidelines and best practices
- Industry regulations and standards
- Emerging fraud risks and threats
- Legal and regulatory requirements
Policy reviews are conducted at least annually or more frequently as needed.
Zero Tolerance Policy
Vida Sabia maintains a zero-tolerance policy for fraudulent activities. We are committed to protecting our community and will take all necessary steps to prevent, detect, and respond to fraud.
Our reputation and the trust of our members depend on maintaining the highest standards of integrity and security.
REPORT SUSPICIOUS ACTIVITY
If you suspect fraudulent activity or have concerns about security:
Vida Sabia - Committed to Security and Trust