DATA PROTECTION POLICY
Vida Sabia - Safeguarding Your Information
🔒 Our Commitment to Data Protection
Vida Sabia is committed to protecting the personal data of our customers, Independent Brand Partners (IBPs), employees, and partners. This policy establishes how we collect, process, store, and protect personal information in compliance with applicable data protection laws and industry standards.
1PURPOSE
This Data Protection Policy serves to:
- Establish clear guidelines for collecting and processing personal data
- Define security measures to protect sensitive information
- Ensure compliance with applicable data protection laws and regulations
- Outline user rights regarding their personal data
- Provide transparency in our data handling practices
2SCOPE
Who Does This Policy Cover?
This policy applies to all personal data collected, processed, and stored by Vida Sabia, including but not limited to:
- Customer information and contact details
- Payment details and transaction records
- Independent Brand Partner (IBP) data
- Business records and communications
- Employee and contractor information
This policy covers: All employees, IBPs, contractors, and external service providers who work with Vida Sabia.
3DATA COLLECTION AND PROCESSING
We collect and process personal data only for legitimate business purposes, including:
Account Management
- Registration and verification
- Account maintenance
- Identity verification
Order Processing
- Order fulfillment
- Shipping and delivery
- Transaction history
Payment Processing
- Secure payment transactions
- Billing information
- Refund processing
Marketing Activities
- Promotional communications
- Newsletter distribution
- Special offers (with consent)
Customer Support
- Service requests
- Communication records
- Issue resolution
Legal Compliance
- Regulatory requirements
- Tax obligations
- Legal reporting
Types of Personal Data We May Collect
- Contact Information: Full name, email address, phone number, and physical address
- Payment Details: Processed securely through our payment providers
- Transaction History: Purchase records and order details
- Business Activities: For IBPs, including sales performance and commission data
- Technical Data: IP address, browser type, device information
4LEGAL BASIS FOR DATA PROCESSING
We ensure that all personal data is processed lawfully, fairly, and transparently based on the following grounds:
Consent
When users expressly agree to receive marketing communications or optional services
Contractual Necessity
When processing is necessary to complete an order or provide a contracted service
Legal Obligations
To comply with tax, financial, or regulatory requirements
Legitimate Interests
When necessary to prevent fraud, operate the business, or improve our platform
5DATA STORAGE AND SECURITY
Vida Sabia employs strict security measures to protect personal data:
Security Measures in Place
All sensitive data, including payment details, is encrypted using industry-standard protocols
Strict access controls ensure that only authorized personnel can access personal information
Periodic security audits are conducted to detect and mitigate potential risks
Full compliance with payment provider security protocols for all transactions
We retain only the information necessary for business operations and legal compliance
Secure, encrypted backups to prevent data loss while maintaining confidentiality
Advanced firewall systems to prevent unauthorized access and cyber attacks
Multi-factor authentication options for enhanced account security
6DATA SHARING AND THIRD PARTIES
⚠️ Important: We Do Not Sell Your Data
We do not sell or share personal data with third parties for marketing purposes.
When We May Share Data
We may share data with trusted partners for essential business operations only:
Our partners in secure payment processing and transaction management
For customer service, communication, and support ticket management
To fulfill and deliver orders to customers
When required by law or to comply with legal obligations
Third-Party Obligations: All third parties that handle personal data must comply with this policy and maintain strict confidentiality.
7USER RIGHTS AND DATA CONTROL
Users have the following rights regarding their personal data:
Right to Access
Access your personal data and receive a copy of the information we hold
Right to Correction
Request correction or update of inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data under certain circumstances
Right to Withdraw Consent
Withdraw consent for marketing communications at any time
Right to Data Portability
Request your data in a structured, machine-readable format
Right to Object
Object to data processing under certain circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact us at: support@vida-sabia.com
We will respond to all legitimate requests within 30 days.
8DATA RETENTION POLICY
How Long We Keep Your Data
Personal data is retained only for as long as necessary for:
- Business operations and service delivery
- Legal compliance and regulatory requirements
- Fraud prevention and security purposes
- Resolution of disputes or legal claims
After the retention period, data is securely deleted or anonymized in accordance with data protection laws.
9SECURITY INCIDENT RESPONSE
In Case of a Data Breach
We have established procedures to respond swiftly and effectively:
The incident will be investigated immediately to assess its scope and impact
Affected users will be notified as required by law, with clear information about the breach
Immediate corrective measures will be implemented to prevent future breaches
Relevant authorities will be informed if required by data protection regulations
10COMPLIANCE AND POLICY REVIEW
Ongoing Commitment to Data Protection
This policy is reviewed periodically to ensure compliance with:
- Applicable data protection laws (including GDPR and other regulations)
- Evolving security standards and best practices
- Changes in business operations and services
- Feedback from users and stakeholders
Mandatory Compliance: All employees, IBPs, and partners are obligated to comply with this policy to maintain a secure environment for all users.
Training and Awareness
Regular training programs are conducted to ensure all staff members understand and comply with data protection requirements.
🌱 Our Promise to You
At Vida Sabia, protecting your personal data is not just a legal obligation—it's a core value. We are committed to transparency, security, and respect for your privacy rights.
DATA PROTECTION INQUIRIES
Questions about data protection or how we handle your information?
Vida Sabia - Your Privacy, Our Priority