GDPR POLICY
General Data Protection Regulation Compliance
We value and respect the privacy of our customers and users. This GDPR policy explains how we collect, use, disclose, transfer, and store the personal information you provide to us. In this policy, the terms "we," "us," "our," and "our company" refer to Vida Sabia.
By accessing and using this website, or by using our software or services, you confirm your unconditional consent for us to collect, store, use, and disclose your personal information as set forth in this GDPR policy.
When required by applicable legislation, this GDPR policy shall prevail over the provisions of our Privacy Policy.
Terms of Use
We recommend reading this Privacy Policy in conjunction with our Terms of Use available on the website, which also explains how you can use our site and our services.
COLLECTION OF YOUR PERSONAL INFORMATION
We collect the following information:
| PERSONAL INFORMATION COLLECTED | WHEN COLLECTED | WHY COLLECTED |
|---|---|---|
| Name, date of birth, country of residence, language, phone number, email, billing address, identification, membership start and end dates. | When you register or create an account with us. | To identify you, establish our terms and conditions, communicate with you, and provide our services. |
| Payment data, according to the selected gateway. When paying, you will be redirected to a third-party site. If you choose card payment, card number, expiration date, and CVV will be requested. | When you make payments on third-party websites. | Data is processed and stored by the payment provider, not by us. Please review their privacy policy. |
Your Choice
You may choose not to provide us with your personal information, but this could limit access to certain services or products, or personalization of your experience.
TRANSFER TO THIRD PARTIES
All collected information may be shared with internal service providers, event organizers, airlines, etc., to create accounts, process payments, and resolve technical issues.
AUTOMATIC COLLECTION
When visiting our site or using the software, we may use automated tools (cookies, session monitoring) to collect:
- IP address and domain used to connect to the internet
- Operating system, browser, search engine, or referral link
- Information you enter when using our services
- Date, time, duration of visit, geolocation, and login time
- Pages viewed for payment verification purposes
Aggregated Data
This information will be used in aggregate form to improve our site or software. It will not be disclosed individually.
COOKIES
"Cookies" are small files that a server sends and stores on your device. When using our site, you will be asked to accept their use. They help us improve your experience, remember data, and personalize content.
Cookie Settings
You can block cookies in your browser, but this may limit functionality. For more information visit: www.aboutcookies.org or www.allaboutcookies.com
CREDIT CARD DATA
We collect credit card data if necessary to:
- Process payments
- Handle subscriptions with recurring payments
- Facilitate future purchases
You can request deletion of this data at any time. This may cancel active payments or subscriptions.
When third-party gateways are used, you will enter data directly into their secure portal. We will not have access to your information.
ADDITIONAL COLLECTION
Security Monitoring
We may collect additional information if we detect abnormal patterns or possible security breaches to protect our users and services.
UNITED STATES / GDPR COMPLIANCE
We will not use your personal information except as provided in this policy or required by law. If you are in the EU, we comply with the General Data Protection Regulation (GDPR).
In addition to the above, we use your data to:
- Provide the requested services
- Make the software work correctly
- Resolve errors or technical problems
- Provide you with support
- Inform you about the site and services
- Send promotional material (with prior consent)
- Verify your identity and assist in access recovery
- Improve functionality or update products
- Personalize your experience on the site or software
We may also combine this information with data from other sources for legitimate purposes.
STORAGE
Your information is stored on servers managed by our providers, who have confirmed compliance with GDPR regulations.
USAGE RESTRICTIONS
We do not sell, rent, or share your information except:
- As described in this policy
- With your authorization
- With prior notice and without objection from you
- When required by security authorities or legal compliance
- To protect our legal rights or the safety of our users
- When required by law
RIGHT OF ACCESS AND CORRECTION
Your Data Rights
If you wish to access or correct your data, contact us at support@vida-sabia.com
We may:
- Request the request in writing
- Not provide access in certain cases permitted by law
- Justify our decision in case of refusal
- Apply a reasonable charge for processing
INFORMATION UPDATE
Keep Your Information Current
Please notify us of any changes to your contact or billing information as soon as possible.
RETENTION PERIOD
We retain information as long as necessary to provide you with our services. If you cancel your account, you may request deletion by contacting support at support@vida-sabia.com
THIRD-PARTY SITES
External Links
This site may contain links to external sites. We are not responsible for their content or how they handle your information. Please review their policies before sharing data.
POLICY CHANGES
Updates to This Policy
We reserve the right to update this policy. Modifications will be posted on the site. Continued use of the site or services implies your acceptance.
ADDITIONAL GDPR RIGHTS EU USERS
Users in the European Union have the following rights:
Right to Access
Access your data in a readable format.
Right to Restriction
Restrict processing if applicable.
Right to Erasure
Request deletion of data ("right to be forgotten").
Right to Object
Not be subject to automated decisions or profiling.
Right to Withdraw
Withdraw your consent at any time.
Right to Complain
File a complaint with the corresponding data protection authority.
Exercise Your Rights
To exercise any of these rights, contact us at support@vida-sabia.com
CONTACT US
Questions about our GDPR policy or your data rights?
Vida Sabia - Committed to Protecting Your Privacy and Data Rights