PRIVACY POLICY
Vida Sabia - Committed to Your Privacy
We want you to know that we respect your privacy and the privacy of our customers and users.
Users and customers are collectively referred to as "Users" for purposes of this Privacy Policy.
Access to or use of the Website or Services implies that you have read, understood, and accepted this Privacy Policy. By accessing or using the Website or Services, you also declare that you have the legal authority under applicable laws (including age requirements) to accept this Privacy Policy on your behalf and/or on behalf of any other person you represent in connection with the use of the Website or Services. If you do not agree with this Policy, you are not authorized to use the Website or Services.
This Privacy Policy should be read in conjunction with our Terms of Use. It forms an integral part thereof by reference.
TERMS
PURPOSE
This document provides information about our Privacy Policy regarding the collection, use, and disclosure of personal information. It also describes users' rights to limit such collection, use, or disclosure. Personal information may include your name, email, postal and/or business address, phone number, or other information that personally identifies you. This information is kept securely and confidentially. We do not sell information to third parties. Additionally, we have a secure website on all pages where personal information is requested. This policy applies to all website and service users anywhere in the world.
The practices described in this policy are subject to applicable laws in the places where we operate. We only carry out the practices described here if permitted by local legislation. You can contact us if you have questions about our practices in your country or region at: support@vida-sabia.com
IMPORTANT NOTICE
Due to the changing nature of our business and the services we offer, this Policy may be modified without prior notice. If changes are made, you will be notified through a pop-up notice when logging in or by email.
To the extent permitted by law, by continuing to use our services after changes, you consent to such updates. We recommend that you review this policy periodically. The most recent version will always be available on our site.
In case of significant changes, we may notify you through a prominent notice within the service or by email. Your continued use of the site or services after such updates implies your acceptance. If you do not agree with the changes, you may cancel your account by contacting us. If you purchased a subscription through a third party, you must cancel it directly with that third party.
- Banking information, credit cards, or electronic wallet information, except proof of payment for purchased services
- Account passwords by email, phone, or any other means
TYPE OF INFORMATION COLLECTED AND PURPOSE
| No. | TYPE OF INFORMATION / SOURCE / USE |
|---|---|
| 1. | Personal information such as name, email, phone number, date of birth, etc. Collected when creating an account, participating in promotions, surveys, and verification processes. |
| 2. | Billing data: credit/debit cards, refunds, subscriptions. Collected through the website and subdomains. |
| 3. | IP address and geographic location for internal analysis. Obtained through the website. |
Users also consent that we may use their photos, videos, and testimonials for marketing purposes without requiring additional authorization.
DATA PROTECTION AND SECURITY MEASURES
We use various security measures to protect your personal information:
- Wordfence software to prevent hacking and fraud
- Azure Application to prevent DOS attacks
- AWS Firewall (WAF)
- Limited access only to authorized personnel
- SSL certificates on main site and subdomains
- Payment gateways with PCI compliance
- Encrypted passwords and sensitive data
- Two-step authentication for email changes
- DKIM implementation to prevent phishing attacks
USE OF COOKIES
We use cookies to improve user experience. These are used to:
- Remember products in the shopping cart
- Analyze traffic and site behavior to improve it
We may work with third parties to better understand our users. These providers are not authorized to use the information for other purposes.
WE DO NOT DISCLOSE INFORMATION TO THIRD PARTIES
We do not sell or share your information with third parties, except as described. We share data only with trusted companies that collaborate in operating the site or services, under confidentiality agreement.
THIRD-PARTY LINKS
Occasionally we may include links to external products or services. These have their own privacy policies. We have no responsibility for their content, but we seek to maintain the integrity of our site.
DISCLOSURE OF PERSONAL INFORMATION
We may share information:
- When required by law
- At your request
- When you post content in public forums
- With our affiliates or subsidiaries
- With service providers or business partners
- With your explicit consent
RETENTION AND DELETION OF INFORMATION
We retain data while you maintain an active account. Transaction and usage information is kept for 7 years for legal reasons. Afterward, it is deleted or anonymized in accordance with the law.
You may request deletion of your account at any time by contacting us at support@vida-sabia.com. Certain data may be retained if there are pending credits, disputes, or security reasons.
BUSINESS TRANSFERS
In the event of a merger, acquisition, or restructuring, your data could be transferred as part of the assets. You will be notified in a timely manner.
INFORMATION FOR EUROPEAN UNION (EU) USERS
Since May 25, 2018, the processing of personal data is subject to the General Data Protection Regulation (GDPR). To comply with this regulation, we have a specific privacy policy for EU residents available on our site.
CHOICE AND TRANSPARENCY
You can view and control the data we collect. You can request information, copies, or corrections by writing to our support team at support@vida-sabia.com
You can:
- Request details about the data collected and its use
- Receive a copy of your data
- Request correction of incorrect data
- Opt out of receiving promotional emails by clicking "Unsubscribe" in messages
YOUR CONSENT
By using this site or our services, you accept this privacy policy. If changes are made, they will be posted in this same section.
CONTACT
If you have questions or complaints, you can contact us at:
Vida Sabia - Committed to protecting your privacy and security